If your BuyBoxBuddy account has lost its SP-API connection, you will see this warning displayed at the top of your account:
BuyBoxBuddy can lose access to SP-API if your account is suspended or placed under review by Amazon or if you disconnect it manually from your Seller Central account.
If this happens and you'd like to reconnect BuyBoxBuddy, there are 2 ways to do this. The fastest way to reconnect BuyBoxBuddy is to click on the dialog box at the top of the app, and your connection will be automatically re-established. If you would like to manually authorize Buy Box Buddy please follow the instructions below:
- You must be logged into BuyBoxBuddy.
- You should be logged into Amazon with the account you want to authorize.
- Go here.
- Click the "Manage Your Apps" button on the right:
From the next page you will select BuyBoxBuddy on your list of apps where you can then authorize the app. This starts the pipeline for you to authorize us and if it works you will be redirected back to BuyBoxBuddy.