Backup inventory databases, reprice schemas, and software settings

Inventory database and reprice schema files are stored by default in the ‘db’ folder found in the installation folder of the software. This folder also contains queries, layout configurations, and add template changes you made on the old computer.

To navigate to the installation folder right-click on the desktop shortcut and then click 'Open file location'. See the screen shot below for the default installation folder path, and files and folders you need to copy:

Along with the ‘db’ folder you should also backup other files from the installation folder highlighted in the screen shot below - these files contain your settings, logs, and visual customizations.

Files-to-back-up-manually-before-doing-a-clean-uninstall.png

NOTE: If you can't find the AppData folder it means that your computer is set not to show hidden files and folders. To change this setting, in the 'Explorer' or 'MyComputer' window click Organize > Folder and search options > View and select the 'Show hidden files, folders, and drives' option.

Copy all the files highlighted above and paste them in a backup folder or drive. To load this backup on to a different computer or on top of a fresh SellerEngine Plus installation, navigate to the installation folder of the freshly installed SellerEngine Plus instance, then copy/paste the backup files and folders overwriting the existing defaults.


Have more questions? Submit a request

Comments